However, they received the following error Īttempting to update (as part of an upsert) parent field ParentId with new value 001m0000008ZgncAAC, current value is 001m000000PQtncAACĮven though SOAP api supports update operation on both Notes and Attachments, you can’t edit the ‘ParentID’ once the note or attachment is created. Of course, SOAP API supports both Attachments and Notes, so the customer tried to use the ‘Update’ action to change the ParentID of attachment/note. Regularly accounts in the backend system as re-organized and when such re-organization happens, there is a need to move attachments and notes from one account to another account within Salesforce.

The OWD for accounts in set to private in Salesforce. The customer creates all accounts in their backend ERP system and then the accounts are synched with Salesforce using integration through SOAP APIs. Photo credit: HJ Media Studios / Foter / CC BY-SAįew days back, one of my customers reported an issue dealing with notes and attachments using SOAP API.

Begun the clone war has